The Pet Movement sells purpose-driven threads. Our products are designed to spread love for animals while making a meaningful impact.

• All prices are listed in UAE Dirhams (AED) and include applicable taxes unless stated otherwise.
• Payment is required at the time of purchase.
• Payment methods accepted include major credit/debit cards and other payment options available at checkout.

• We strive to provide accurate descriptions and images of all products.
• Products are made from high-quality materials designed for comfort and durability.
• Slight variations in color or fit may occur due to manufacturing processes.

• Orders are processed within 2-3 business days.
• Shipping times vary based on location and selected shipping method.
• We are not responsible for delays caused by courier services or customs.
• International orders may be subject to import duties and taxes.

• Items can be returned within 14 days of purchase if unused and in original packaging.
• Return shipping costs are the responsibility of the customer unless the item is defective.
• Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
• Exchanges for different sizes or colors are available at no additional cost (excluding shipping).

• If you receive a defective or damaged item, please contact us within 48 hours with photos as proof.
• We will replace the item or issue a full refund at no cost to you.

• Orders can be cancelled within 24 hours of purchase.
• After 24 hours, the order enters the fulfillment process and cannot be cancelled.

• All transactions are processed securely using industry-standard encryption.
• We do not store full credit card details on our servers.

• The Pet Movement is not liable for indirect, incidental, or consequential damages arising from the use of our products.
• Our liability is limited to the purchase price of the product.

• All designs, logos, and content on our website are the property of The Pet Movement.
• Unauthorized reproduction or use is prohibited.

• We reserve the right to update these Terms & Conditions at any time.
• Changes will be effective immediately upon posting to our website.

• These Terms & Conditions are governed by the laws of the United Arab Emirates.

• For questions or concerns regarding these Terms & Conditions, please contact us at support@thepetmovement.ae