Privacy Policy
Information We Collect
A. Information You Provide Directly
When you:
- Make a purchase
- Contact us via email
- Send us a direct message on Instagram
- Participate in promotions or giveaways
We may collect:
- Full name
- Email address
- Phone number
- Billing & shipping address
- Order details
- Any information you voluntarily provide
B. Website Data (Shopify Store)
Our website is hosted on Shopify. When you browse or shop, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
Payments are securely processed by Shopify and its payment providers. We do not store full card details.
C. Instagram Data
When you interact with us via Instagram (comments, messages, story replies, purchases initiated through social media):
- We may receive your public profile information
- Any details you provide in messages
- Engagement information (likes, comments, shares)
Instagram is operated by Meta Platforms, Inc., and your use of Instagram is also subject to their Privacy Policy.
How We Use Your Information
We use your data to:
- Process and deliver T-shirt orders
- Respond to customer inquiries
- Send order confirmations and updates
- Provide customer support
- Improve our products and services
- Send promotional content (if you opt in)
- Prevent fraud and ensure security
Sharing of Information
We may share information with:
- Shopify (our e-commerce platform provider)
- Payment service providers
- Shipping and delivery partners
- IT and technical service providers
- Authorities if legally required
We do not sell or rent your personal data.
International Data Transfers
Because Shopify, Instagram, and certain service providers operate internationally, your data may be transferred outside the UAE. We take reasonable steps to
ensure your information remains protected.
Data Retention
- Fulfill your orders
- Comply with legal and tax requirements
- Resolve disputes
Your Rights
Subject to applicable laws, you may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Withdraw marketing consent
To exercise your rights, contact us at:
info@thepetmvmt.com
Cookies
Our website uses cookies to:
- Enable website functionality
- Improve user experience
- Analyze traffic
You can disable cookies in your browser settings, though some features may not function properly.
Security
We implement appropriate technical and organizational measures to protect your personal data. However, no online transmission is completely secure.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
Contact Us
The Pet Movement F.Z.C
Ajman Free Zone
Ajman, United Arab Emirates
Email: info@thepetmvmt.com
